Frequently Asked Questions
Everything you need to know about your Desden shopping experience
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
Are your materials sustainably sourced?
At Desden, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel.
Can I change or cancel my order?
Orders can be modified or canceled within 60 minutes of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.